frequent disconects on wifi

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frequent disconects on wifi

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frequent disconects on wifi
frequent disconects on wifi
2022-01-08 14:24:26
Model: Deco X60  
Hardware Version: V1
Firmware Version: 20210121 Rel 54042

ello, 

I have 3 Deco X60.  Two satellites are version 1 with the latest build. one satellite  is version 2 with the latest build as well ( Version 20210204 Rel. 50164). 

My main Deco is a V1 and the two satellites are V1 and V2. All of the satellites are connected to the main unit via one switch and Ethernet back haul. 

 

Some of the satellites also lead to other switches for wired connection to playstation and office computer and printer. Iperf3 test show that Ethernet bandwidth is near gigabit. Main unit is in basement other satellite on ground floor and last satellite is in attic there are no satellite on second level. Signal is strong everywhere but I do not have WIFI 6 devices. 

 

For some reason, I frequently get loss of connection on wifi  (tablet and phone) and have to restart streaming apps to keep watching the show. It  takes a few seconds before the streams get going again. I do not get this when I am wired. I have enabled and disabled  fast roaming and that has changed nothing. Fast roaming seemed to make this worse. Can anyone provide advice. Here is some ofvwhat the system log is showing ( identifying information has been removed):    
 

 

Sat Jan 8 07:11:26 2022 user.err : Error: connect

Sat Jan 8 07:11:27 2022 daemon.err client_mgmt: client(0XXXXX) not found in arp table disconnect_counter=0

Sat Jan 8 07:11:30 2022 daemon.notice nrd[12682]: estimatorPerformMeasurement: Do 11k measuremrent for XXXX on channel 36 from serving BSS APId 255 ChanId 36 ESSId 0

Sat Jan 8 07:11:32 2022 user.err : Error: ssh_connect: Timeout connecting to 192.168.68.XX

Sat Jan 8 07:11:32 2022 user.err : Error: connect

Sat Jan 8 07:11:33 2022 daemon.err nrd[12682]: estimatorDot11kIterateCB: Timeout waiting for 802.11k response from XXX

Sat Jan 8 07:11:34 2022 authpriv.notice dropbear[6902]: Pubkey auth succeeded for 'root' with key sha1!!XX6 from 192.168.68.1:XX

 

 

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Re:frequent disconects on wifi
2022-01-11 02:21:29

@junior33323 

Thank you very much for your time and patience.

There are more suggestions for your reference:

1. Turn off the Mesh Technology on the Deco APP for tablets and smartphones.

2. Change the WAN DNS server to be 8.8.8.8/8.8.4.4 .How to change DNS server settings on my Deco?

3. Set the tablet and smartphone to high priority.

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Re:frequent disconects on wifi
2022-01-12 00:20:52

@TP-Link 

 

Thank you 

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