Cannot assign DNS hostname to RE305 range extender

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Cannot assign DNS hostname to RE305 range extender

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Cannot assign DNS hostname to RE305 range extender
Cannot assign DNS hostname to RE305 range extender
2022-01-18 00:57:31

Recently installed a RE305 and works fine. I can access the web interface as long as I use the IP address. I assigned a hostname in my internal DNS server but when I try to access it using the hostname it ends up redirecting to /error.html web page (which is also missing).

 

Looking with Wireshark, I see that the root page is sent out OK but all the other requests are rejected with 401 (Unauthorized). I've saved the Wireshark capture if anyone is interested.

 

Is there any fix for this problem?

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#1
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Re:Cannot assign DNS hostname to RE305 range extender
2022-01-18 05:49:36 - last edited 2022-01-18 05:52:37

Hello @mircea_n 

Thank you for your feedback, I think that DNS host name login is limited for the security of RE, I would like to escalate your case and see our engineers have any suggestion. 

 

Can you help confirm some details here:

1) Model of router and network topology.e.g. router  < wireless>RE305; router -<Ethernet> PC/Pi hole as DNS server

2) a photo of Error

3) firmware(build number) and hardware version of RE

4) can you share a link of the Wire shark captured packets or error by private message, thank you.  

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Re:Cannot assign DNS hostname to RE305 range extender
2022-01-18 14:58:16 - last edited 2022-01-18 15:00:21

@mircea_n

 

TPLink RE305

Firmware Version : 1.0.4 Build 210602 Rel.52659n (6765)
Hardware Version : RE305 4.0
 

DNS server is BIND9 running on a Beaglebone Black. This is also the DHCP server. Router is a Ubiquiti EdgeMax but it has noting to do with this.

 

I can send you the link to the Wireshark capture but I'd rather not do it in a public forum. Let me know how to do it (you can email me).

 

Thanks for the support.

 

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#3
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Re:Cannot assign DNS hostname to RE305 range extender
2022-01-20 08:17:55

Hello @mircea_n 

Thank you very much for more case details, I create a support email TKID220123449 for your case, you could share Wireshark capture and error message there, we will have a specialist to assist further. 

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