AX50 excessive logs and/or internet problem?

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AX50 excessive logs and/or internet problem?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
AX50 excessive logs and/or internet problem?
AX50 excessive logs and/or internet problem?
2022-02-14 22:15:30
Model: Archer AX50  
Hardware Version: V1
Firmware Version: 1.0.11

so about 2 weeks ago i upgraded to the latest firmware.  been a while since i updated before that.  everything was fine before that.  now i have about 30-40 logs every day saying something like  LED CONTROLLER  INFO [1443] START TO RUN (then it will be one of these -->  LAN_OFF  /  LAN_ON  /  WAN1_OFF  /  WAN1_ON /  WAN0_OFF  /  WAN0_ON) 

 

 and a lot of the time they will have same time stamp

 

before i updated the firmware i only had them in the log like once or twice and that was all the way back in like june.   now since i updated firmware i get them ~40 times a day.  am i loosing my internet?  because it seems like my internet hangs randomly and i had to reset the tv the other night to get streaming working.

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#1
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Re:AX50 excessive logs and/or internet problem?
2022-02-15 08:37:06

Hi @jerry_grateful 

Thanks for reaching out to us. 

May I know who is your internet service provider? Please make sure your modem is stable. You can connect a computer directly to the modem for a while and see if the internet drops. 

If modem is stable, please message me your system log of Archer AX50. Then I will forward your case to the TP-Link support engineers who will contact you with your registered email address. Please pay attention to your email box for follow-up.

 

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Re:AX50 excessive logs and/or internet problem?
2022-02-16 01:36:50

  @Kevin_Z  just to let you know when i unplugged everything to test and then plugged it back in now all those logs from the last 2 weeks are gone so i have nothing to send and i only see the old ones from july. but since plugging back in i don't have any new ones all day today.  hopefully that fixed whatever was going on.  i feel really stupid now.  so anyway i guess i'll keep monitoring it for a couple days, but so far everything seems good.   

 

thanks for getting back with me though.  J

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