Smart Home Community

Home

Forums

Stories

Knowledge Base

TP-Link Community > Kasa Smart Switches > ES20M has power but does not operate the lights

< Kasa Smart Switches

ES20M has power but does not operate the lights

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

ES20M has power but does not operate the lights

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

jtkrause11

LV1

2022-02-25 00:50:36 - last edited 2022-03-04 02:12:13

Posts: 3

Helpful: 2

Solutions: 1

Stories: 0

Registered: 2022-02-25

ES20M has power but does not operate the lights

2022-02-25 00:50:36 - last edited 2022-03-04 02:12:13

Model: Kasa

Hardware Version: V1

Firmware Version: 1.0.8

The ES20M switch on the left has power (as I can see it on the app), but it is not turning the lights on. Yes, I have tried replacing the light bulbs.

It must be a wiring issue, correct? Can anyone see the problem in the picture?

Thank you for looking.

5a88c0748cba4c94a2770b6033c1f565

1 Accepted Solution

jtkrause11

LV1

2022-02-28 23:43:17 - last edited 2022-03-04 02:12:13

Posts: 3

Helpful: 2

Solutions: 1

Stories: 0

Registered: 2022-02-25

Re:ES20M has power but does not operate the lights-Solution

2022-02-28 23:43:17 - last edited 2022-03-04 02:12:13

Hello @Solla-topee, you were right and I accidently found the problem.

Apparently there was another switch that controlled the lights at a different spot in the garrage.

Once I flipped that switch it started working.

Thanks,
Jason

Recommended Solution

4 Reply

jtkrause11

LV1

2022-02-25 15:18:13

Posts: 3

Helpful: 2

Solutions: 1

Stories: 0

Registered: 2022-02-25

Re:ES20M has power but does not operate the lights

2022-02-25 15:18:13

Is that picture visible? Would another photo of the wiring help? The switch on the right, which is an HS200, works perfectly.

Solla-topee

2022-02-28 01:58:14

Posts: 11438

Helpful: 1825

Solutions: 1320

Stories: 8

Registered: 2020-05-19

Re:ES20M has power but does not operate the lights

2022-02-28 01:58:14

Hello @jtkrause11

If the light can't manually turn off/on by pressing a switch, that's usually a wiring problem.

Can I have a photo showing the wiring of the old switches before you installed the ES20M?
Please check if the neutral wires are properly connected when compare the wiring on old switches.

May I know is it a 2 way environment, 1 switch control 1 light or 2 switches control the same light?

It is not very common to use a smart dimmer switch with a smart 2-way switch,do you have a place where you could install ES20M only and test if it could control the light properly?

Share Your Pet Story, Win Free Tapo Care. Smart Action 2.0 Explore and meet the next level home automation.

jtkrause11

LV1

2022-02-28 23:43:17 - last edited 2022-03-04 02:12:13

Posts: 3

Helpful: 2

Solutions: 1

Stories: 0

Registered: 2022-02-25

Re:ES20M has power but does not operate the lights-Solution

2022-02-28 23:43:17 - last edited 2022-03-04 02:12:13

Hello @Solla-topee, you were right and I accidently found the problem.

Apparently there was another switch that controlled the lights at a different spot in the garrage.

Once I flipped that switch it started working.

Thanks,
Jason

Information

Helpful: 0

Replies: 4

ES20M has power but does not operate the lights

ES20M has power but does not operate the lights

Information

Voters 0

Tags