Bandwidth throttling in Deco X20

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Bandwidth throttling in Deco X20

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Bandwidth throttling in Deco X20
Bandwidth throttling in Deco X20
2022-02-26 14:36:58
Model: Deco X20  
Hardware Version: V1
Firmware Version: 1.5.1 Build 20210204 Rel. 50738

Initially, I had no problem with this mesh system- amazing, high bandwidth coverage to all parts of the house.  I have Gigabit coming in.  iMac downstairs hardwired into the Deco and a switch carrying gigabit to second Deco and TV.  More recently, every device seems to be throttled to exactly 90 Mbps, even devices hardwired.  I do not have QoS "turned on" even though this model doesn't have an on/off, but followed instructions from others to remove all devices from priority and set upload and download to 1000.  No change.  Of course have rebooted everything.  I think something happened one of the times I clicked on "optimize".  Deco detects gigabit connection when I use speed test in the Deco app.  And, briefly, after reboot, I get Gigabit results from hardwired devices, but that goes away quickly as it's throttled back to 90 Mbps.

 

Is there no way to turn this off?  I know, someone is going to tell me "isn't 90 Mbps enough?" and, generally, it is.  But I notice the performance degradation on the hardwired desktop (this is what alerted me to something afoul).  Factory reset?  Old firmware?  Bootleg firmware?  What's the solution to get bandwidth where I want it?

 

Thanks in advance!

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#1
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3 Reply
Re:Bandwidth throttling in Deco X20
2022-02-28 06:42:48

  @andy816 

Welcome to the community.

When the internet bandwidth of the whole Mesh is capped to 100m/s if you test the internet speed on the Deco APP under More>Test internet speed, how much speed would you get?

When the speed is throttled to 100m/s if unplugging the switch from the main Deco, would it help restore the speed from the main Deco?

And How often would the speed drop from 1000m/s to 100m/s within one day/week?

Later, we would like to follow up on your case by email, and please check whether you could get an email from us.

Thank you very much.

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Re:Bandwidth throttling in Deco X20
2022-03-01 05:11:26

  @David-TP the app just registered 907 Mbps down and 41.7 up.  But internet speed tests all show between 90 - 92 Mbps through the Deco.  I'll try removing the switch and plugging directly into the Deco, but I'd be shocked at a different result.  The switch was there from my initial setup.  Nothing changed.

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Re:Bandwidth throttling in Deco X20
2022-03-02 09:03:03

  @andy816 

Thank you very much for the detailed information.

Your case has been forwarded to the engineers and please do remember to give us an update.

 

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#4
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