Archer AX50 won't connect to internet at start-up

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Archer AX50 won't connect to internet at start-up

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Archer AX50 won't connect to internet at start-up
Archer AX50 won't connect to internet at start-up
2022-03-12 15:51:16 - last edited 2022-03-21 06:38:05
Model: Archer AX50  
Hardware Version: V1
Firmware Version: 1.0.11 Build 20210730 rel.54485

At Startup:  Lan card sees the internet signal and then it doesn't, router emits a long beep, no activity at Lan card.  therefore no connection.

 

Running:  netsh int ip reset then  netsh winsock reset then reboot provides internet connection.

 

Had no issues with connecting with previous cheap router (D-Link DIR-655).

 

ISP is:  Xplornet in Manitoba.  I'm in the country therefore it's a radio connection through there Xplorent OA-335 Antenna.

 

Firmware is the latest version.

 

What can be done to fix this?

 

Thank you for your time and efforts.

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#1
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1 Accepted Solution
Re:Archer AX50 won't connect to internet at start-up-Solution
2022-03-17 16:27:40 - last edited 2022-03-21 06:38:05

  @Kevin_Z 

 

I may have stumbled on the solution and thank you for your time ahd efforts.

 

It appears that the "main computer" didn't have (or was changed) of it's permissions in the register:  (This has worked for the last 2 days so far)

 

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Nsi 

{eb004a00-9b1a-11d4-9123-0050047759bc} , right-click,  26.  Change Permissions… for Everyone and yourself to Full Control

Recommended Solution
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Re:Archer AX50 won't connect to internet at start-up
2022-03-14 09:30:50

Hello @MBofMB

 

Do you mean all the devices connected via a cable lose the connection randomly? Are they video game consoles and streaming boxes? Have you tested the LAN connection to the router on a computer?

 

How about the 2.4G and 5G wireless connection, are they stable? Please check below if glf's suggestion will help:

https://community.tp-link.com/us/home/forum/topic/255596?replyId=606054

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Re:Archer AX50 won't connect to internet at start-up
2022-03-14 18:59:47

  @Kevin_Z 

 

Thanks Kevin for replying.

 

This is only at start-up (power up).  No games stuff or streaming boxes. I don't see how you can test the LAN connection to the router on the computer if there is no connection at startup.

 

One thing I did discover is that is I start another Windows 10 desktop that is on the same router, my main desktop connects !?!

 

It appears the router says "I'm not going to listen/connect you main desktop ... but the other one is OK??

 

Not concerned about the wireless untill the ethernet issue is fixed.

 

Gain I thought that "Running:  netsh int ip reset then  netsh winsock reset then reboot provides internet connection." would point to an answer.

 

 

Any clues or suggestions?

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Re:Archer AX50 won't connect to internet at start-up
2022-03-15 01:34:10

@MBofMB 

 

Do you mean the other computer can connect to the internet fine when it is plugged into the router LAN port? If that is the case, I will ask again what is the system version of the main desktop, is it running different systems? 

 

You mentioned twice "at start-up (power up)", does this refer to the AX50 or the main desktop? As you already find there are no settings on the router for the LAN, so I don't think the issue is caused by the router.

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Re:Archer AX50 won't connect to internet at start-up
2022-03-15 03:02:28

  @Kevin_Z 

 

The "other computer - Windows 10 Pro 20H2" when it powers up first; connects and when I power up the "main desktop - Windows 10 Pro 21H2" it will also connect but not when the main starts first (the other computer has no issues).

 

As I mentioned in my first post:

         Had no issues with connecting with previous cheap router (D-Link DIR-655).

 

 

Thanks for the help.

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#5
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Re:Archer AX50 won't connect to internet at start-up-Solution
2022-03-17 16:27:40 - last edited 2022-03-21 06:38:05

  @Kevin_Z 

 

I may have stumbled on the solution and thank you for your time ahd efforts.

 

It appears that the "main computer" didn't have (or was changed) of it's permissions in the register:  (This has worked for the last 2 days so far)

 

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Nsi 

{eb004a00-9b1a-11d4-9123-0050047759bc} , right-click,  26.  Change Permissions… for Everyone and yourself to Full Control

Recommended Solution
  3  
  3  
#6
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