Stopped working with modem

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Stopped working with modem

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Stopped working with modem
Stopped working with modem
2022-03-31 06:30:21 - last edited 2022-03-31 11:05:01
Model: Archer C7  
Hardware Version:
Firmware Version: AC

My AC1750 TP-Link router stopped working today.

have rebooted modem and router

Router just sits with power light and little space ship light on. That's it

no WiFi available on any devices

Had to put in model but my model AC1750 wasn't in list above?

so confused

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Re:Stopped working with modem
2022-04-02 07:13:14

@KateG 

 

Please check on its bottom label, is it labeled Model No. Archer C7 or A7?

 

When did you purchase it? Try to reset the router to factory defaults, then check again if the LEDs will light up properly. If still no luck, I would recommend reaching out to tech support to be advised further:

https://www.tp-link.com/support/contact-technical-support/#Hotline-Support

 

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