Why do you give incorrect instructions for a reset?
I recently got a new router from TP-Link, an Archer C6. It's one of the less-expensive models, but not the cheapest. After setup, I forgot the password. No problem, I thought. I'll just reset to factory settings and go on.
I climbed up a stepladder to the router (on a high shelf) and pressed the right "button" as instructed by the "Quick Installation Guide." But, no matter how many times I pushed that darn button, nothing happened. So I climbed up again, studied the back carefully and found a small hole with the word "Reset" in tiny tiny type below it.
So, I climbed down again, found my universal computer repair tool (paper clip), climbed up the stepladder again and inserted it in the small hole for the required 5 seconds. It still did not work. The router still is asking for a password that I know won't work.
So, what is this? An evil plot to frustrate consumers? An effort to increase the sales of Cisco routers? Right now I just want to throw the TP-Link router against the wall.
On my Wi-Fi the router is identified as TP-Link 7B8E.