Deco device not showing on deco app

Deco device not showing on deco app
Deco device not showing on deco app
2022-06-04 06:32:58 - last edited 2022-06-06 05:47:53
Tags: #Let's Begin
Model: Deco M4
Hardware Version:
Firmware Version:

I have successfully created the main deco network and when I check on the WiFi settings of the network, it shows that it's connected to a TP-Link account but I only have 1 TP-Link account and the app isn't showing my device and only shows the "Let's Begin" screen. The WiFi network already works and I'm currently using it but I'd like to connect my extenders to the main deco network and can't do so since it asks that you set up a deco device before connecting the extenders. Does anyone know how to fix this?

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Re:Deco device not showing on deco app
2022-06-06 05:46:33

  @GeeJ 

Hi, welcome to the community.

Please have a look at this link and case 3 here would be helpful.:

How to delete a network on the Deco APP

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Please leave me a message if I haven't seen your post and your issue is quite urgent!
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