TL-WR940N Needs rebooting every 30 minutes or it stops responding

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TL-WR940N Needs rebooting every 30 minutes or it stops responding

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

WiggidyZooty

2022-07-01 21:07:46 - last edited 2022-07-01 21:13:06

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Registered: 2022-06-13

TL-WR940N Needs rebooting every 30 minutes or it stops responding

2022-07-01 21:07:46 - last edited 2022-07-01 21:13:06

Model: TL-WR940N

Hardware Version: V6

Firmware Version:

Hello again,

I have two of these.

They both need rebooting every 30 minutes.

Could two of them be defective?

I opened a support ticket last week but no one has reached out to me.

PLEASE help !

1 Reply

Kevin_Z

2022-07-04 03:33:22

Posts: 21573

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Registered: 2018-12-24

Re:TL-WR940N Needs rebooting every 30 minutes or it stops responding

2022-07-04 03:33:22

Hello @WiggidyZooty

Thank you for reaching out to us and welcome to the TP-Link community.

I believe the support agent replied to you on 28 Jun, and the ticket ID is TKID220626971, but I'm not sure why you didn't receive the reply, please check and ensure you are not rejecting some unknown emails, you can also check the junk mailbox.

Back to your questing, do you mean the router loses the connection and you need to reboot it every 30 minutes? How are the two routers connected to the network? Are both working in Router mode? When the internet stops, are the internet LEDs on both routers still green?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

TL-WR940N Needs rebooting every 30 minutes or it stops responding

TL-WR940N Needs rebooting every 30 minutes or it stops responding

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