HP Wireless Printer Cannot Connect

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HP Wireless Printer Cannot Connect

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
HP Wireless Printer Cannot Connect
HP Wireless Printer Cannot Connect
2022-07-10 13:44:32 - last edited 2022-07-13 02:22:38
Model: Deco XE75  
Hardware Version: V7
Firmware Version: 1.1.5 20220429 Rel.1833

Have tried disabling 5GHz, Turning Fast Roaming Off, and even a test guest network with very simple password (e.g. test1234). This printer has not had any issues connecting to previous routers, only Deco when I installed.

I have seen another thread on this which leads me to believe this is a bug.

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#1
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1 Accepted Solution
Re:HP Wireless Printer Cannot Connect-Solution
2022-07-12 09:54:44 - last edited 2022-07-13 02:22:38

  @David-TP 

shortly after posting this I realized that the printer only supported WPA2; not even the WPA2/WPA3 setting which is an issue with the printer itself (HP Envy 4500)

it appears for this printer that only 2.4GHZ , along with Fast Roaming disabled and WPA2-only is the winning combo.

looks like I will be going back to USB cable for now and upgrading to printer that supports modern wireless encryption and bands.

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#3
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Re:HP Wireless Printer Cannot Connect
2022-07-12 06:33:40

  @mcburn13 

Hi, could you please also change the guest network to 2.4ghz only and set the wireless security mode to WPA2-PSK[AES]?

Would there be any error message when the HP printer failed to a Wi-Fi network?

By the way, may I know the model number of your HP printer?

 

Thank you very much.

Best regards.

 

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#2
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Re:HP Wireless Printer Cannot Connect-Solution
2022-07-12 09:54:44 - last edited 2022-07-13 02:22:38

  @David-TP 

shortly after posting this I realized that the printer only supported WPA2; not even the WPA2/WPA3 setting which is an issue with the printer itself (HP Envy 4500)

it appears for this printer that only 2.4GHZ , along with Fast Roaming disabled and WPA2-only is the winning combo.

looks like I will be going back to USB cable for now and upgrading to printer that supports modern wireless encryption and bands.

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  2  
#3
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