Deco Model M5 not in the list of models to choose from in the app

Deco Model M5 not in the list of models to choose from in the app
Deco Model M5 not in the list of models to choose from in the app
2022-08-15 22:12:06
Model: Deco M5  
Hardware Version:
Firmware Version:

I just purchased the Deco M5 and have downloaded the app to start the install, however when it asks me to select a Deco model the one I have is not listed. I have the Deco model M5. I scanned the code in the box to download the app so I know I have the correct app. How do I set-it up if the model I have is not listed?

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Re:Deco Model M5 not in the list of models to choose from in the app
2022-08-16 00:39:27

  @mvandiver 

Hi, May I know your Deco App version? Can I have a picture of your product list?

I am on IOS 2.14.14 and I can see Deco M5 here.

 

Please leave me a message if I haven't seen your post and your issue is quite urgent!
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