Computer dwn speeds under 1 mpbs, upload speeds ok. All other devices (TV, phones, tablets) OK

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Computer dwn speeds under 1 mpbs, upload speeds ok. All other devices (TV, phones, tablets) OK

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Computer dwn speeds under 1 mpbs, upload speeds ok. All other devices (TV, phones, tablets) OK
Computer dwn speeds under 1 mpbs, upload speeds ok. All other devices (TV, phones, tablets) OK
2022-08-30 23:48:02
Tags: #one PC is slow, rest are fast
Model: Deco  
Hardware Version: V1
Firmware Version: 1.5.1

My deco says AC1200 Whole Home Mesh Wi-Fi System and Model: Deco W2400. Version 1.6

I have one PC, one iMac, 2 iphones, 2 televisions, and a kindle hooked up to my Deco.

All my devices are showing download speeds between 15-20 mbs and upload speeds about the same - EXCEPT my PC. My PC is showing download speeds of UNDER 1 mbs (upload speeds are fine.)

I was on with Geek Squad for 5 hours trying to figure out what is wrong with my computer. They found nothing. They are insisting it's something to do with the bandwidth on my modem router. 

I have no idea what to do.

I keep having to hook up to my roommates wifi (different ISP) and my computer works fine. 

Computer is set for 2.4ghz and 5.0ghz, so is my modem.

I have no idea what to do!

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Re:Computer dwn speeds under 1 mpbs, upload speeds ok. All other devices (TV, phones, tablets) OK
2022-08-31 07:34:26

  @Kelly.Saunders7 

Hi, what is the model number of your computer?

Did it have a slow speed even connected via cable? Maybe you could connect the computer via cable to the ISP modem directly, bypass Deco to see how much speed you could get.

And Check on the manufactures' site to see whether there is a wireless driver to update.

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