Ethernet Not Working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Ethernet Not Working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Ethernet Not Working
Ethernet Not Working
2022-09-09 18:54:12

I have an Archer AX6000 and the WiFi works just fine.  But none of the ethernet connections work to my devices.  I have tried rebooting and resetting both the router and modem multiple times and no luck.  

  0      
  0      
#1
Options
1 Reply
Re:Ethernet Not Working
2022-09-13 11:48:39

@Petro96244 

 

I'm wondering what are the devices that connect to the AX6000 via Ethernet cables, are they connected to the AX6000 directly? If there is a network switch between them, please remove it and connect the client devices directly to the LAN ports of the AX6000 to check if there is the internet.

 

If still no luck, I would suggest trying with another cat 5e or cat 6 cables, then check if the devices can get a valid IP address from the AX6000. You can follow this guide to check the IP of the computer.

 

Is this AX6000 brand new? If all the devices cannot get valid IP addresses from it, I would suggest contacting our tech support to be advised further and confirm if this needs to be replaced:

https://www.tp-link.com/support/contact-technical-support/#Hotline-Support

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#2
Options
icon

Accessibility Adjustments

icon RESET

Choose the right accessibility profile for you

OFF

Seizure Safe

Eliminates flashes and reduces color

OFF

Cognitive Disability

Assists with reading and focusing

OFF

Vision Impaired

Enhances the website's visuals

OFF

ADHD Friendly

More focus and fewer distractions

Content Adjustments

Adjust Scale

icon
100%
icon

Highlight Title

icon

Highlight Link

icon

Text Magnifier

icon

Readable Font

icon

Adjust Fontsize

icon
100%
icon

Align Center

icon

Adjust LineHeight

icon
100%
icon

Align Left

icon

Adjust LetterSpacing

icon
100%
icon

Align Right

icon

Color Adjustment

Low Saturate

icon

High Saturate

icon

Dark Contrast

icon

Light Contrast

icon

Set Text Colors

Monochrome

icon

Set Title Colors

High Contrast

icon

Set BackgroundColor

Orientation Adjustments

Muted

icon

Hide Images

icon

Read Mode

icon

Stop Animation

icon

Reading Mask

icon

Highlight Hover

icon

Big Black Cursor

mutedicon

Big White Cursor

icon

Hide Video/Audio

icon

Stop Video

icon

Stop Audio

icon

Hide Animation

icon

Reading Guide

icon

Useful Links