Deco M5s Drop Off Repeatedly after Deco X90 Firmware Update

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Deco M5s Drop Off Repeatedly after Deco X90 Firmware Update

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Deco M5s Drop Off Repeatedly after Deco X90 Firmware Update
Deco M5s Drop Off Repeatedly after Deco X90 Firmware Update
2022-11-05 21:15:34 - last edited 2022-11-06 16:29:34
Tags: #Deco X90
Model: Deco X90  
Hardware Version:
Firmware Version: 1.1.3

I updated two Deco X90s last night with the new firmware (v1.1.3) and the update appeared to go well. Shortly after completing the update, all three of my Deco M5s (Firmware 1.6.1) that connect wirelessly went offline. One M5 that is hardwired to the main X90 is not having problems. I've rebooted all access points repeatedly, and the M5s will rejoin the network for an hour or so and then fall off again. This has now happened five times.

 

The ONLY change was updating the X90s. Something isn't right here...

 

Mark

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Re:Deco M5s Drop Off Repeatedly after Deco X90 Firmware Update-Solution
2022-11-06 05:24:13 - last edited 2022-11-06 16:29:34

  @Greg_B I just downgraded to the previous firmware, v.1.2 Build 20210722 Rel. 65801, and rebooted everything. Seems ok now, but I'l report back in the morning after I see if the M5s fall off again. Hoping this works.

 

But no matter what, there is definitely a problem with the v1.1.3 firmware for the X90. The only thing I did was upgrade via the app, and then the M5s started falling like flies...

 

Mark

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[Solution]Deco M5s Drop Off Repeatedly after Deco X90 Firmware Update-Solution
2022-11-14 12:06:08 - last edited 2022-11-25 03:32:39

Update:

 Hi All,

 Thank you very much for all your cooperation so far.

We have recently released a Deco X90_V1_1.1.4 Build 20221114 new firmware which permanently fixed this issue, please check for firmware updates via the Deco app, or download the firmware on our official site and upgrade it via http://tplinkdeco.net manually.

How to Update the Firmware of Deco (Method 2 via web UI)

 

Happy Thanksgiving and wish you all the best!

 

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Re:Deco M5s Drop Off Repeatedly after Deco X90 Firmware Update
2022-11-06 03:15:24

  @LazyBrewer And here we are 3-4 later and my mesh connected M5s have fallen off again. There's something wrong with the new firmware. Hopefully there's a fix ASAP. This is not good.

 

Mark

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Re:Deco M5s Drop Off Repeatedly after Deco X90 Firmware Update
2022-11-06 03:25:23
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Re:Deco M5s Drop Off Repeatedly after Deco X90 Firmware Update
2022-11-06 03:26:49 - last edited 2022-11-06 03:27:13

Is it possible to fall back to the previous firmware? This simply isn't usable now.

 

Mark

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Re:Deco M5s Drop Off Repeatedly after Deco X90 Firmware Update
2022-11-06 04:16:56 - last edited 2022-11-06 16:29:21

  @LazyBrewer 

I'm having the exact same issue you describe.  All was fine with our deco mesh before updating firmware in the last few days.  Reboot of the whole network (not just the Main deco, doesn't help) brings every back up for a short while before failing again.  Optimizing for channel congestion doesn't help.  Desperate for a fix.

 

Deco x5700 was updated to:

1.1.3 Build 20220927 Rel. 51332

 

Deco x90 was updated to:

1.1.3 Build 20220927 Rel. 50772

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Re:Deco M5s Drop Off Repeatedly after Deco X90 Firmware Update-Solution
2022-11-06 05:24:13 - last edited 2022-11-06 16:29:34

  @Greg_B I just downgraded to the previous firmware, v.1.2 Build 20210722 Rel. 65801, and rebooted everything. Seems ok now, but I'l report back in the morning after I see if the M5s fall off again. Hoping this works.

 

But no matter what, there is definitely a problem with the v1.1.3 firmware for the X90. The only thing I did was upgrade via the app, and then the M5s started falling like flies...

 

Mark

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#6
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Re:Deco M5s Drop Off Repeatedly after Deco X90 Firmware Update
2022-11-06 15:06:06

  @LazyBrewer ,

Thanks for the reply and idea.  I'm curious if you also have your x90 directly attached to a Fios ONT, like us?

I hope the firmware downgrade helps add stability, we may end up trying that too.

Greg

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Re:Deco M5s Drop Off Repeatedly after Deco X90 Firmware Update
2022-11-06 16:28:58

  @Greg_B 10+ hours later after the downgrade and all is good. All my M5s are still up and happy this morning.

 

My X90 is connected to a Motorola cable modem, on Spectrum, so I don't think the Internet carrier has anything to do with the problem. It's the v1.1.3 firmware for the X90 that is the issue. 

 

I'm hoping they get it figured out soon as there were some features I liked in the new firmware, but for now I'm back running smoothly.

 

Mark

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Re:Deco M5s Drop Off Repeatedly after Deco X90 Firmware Update
2022-11-07 00:37:27

And here we are with another 8 hours down and no M5 drop offs. 

 

Folks, avoid the X90 v1.1.3 firmware update until TP-Link figures out what's wrong with it.

 

 

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Re:Deco M5s Drop Off Repeatedly after Deco X90 Firmware Update
2022-11-07 20:20:06 - last edited 2022-11-07 21:02:47

  @LazyBrewer 

 

I am having the exact same issue. Super stable network for over a year with X90s and after the update it's simply chaos. 

 

Totally unuseable. 

 

I dropped it back down to 1.1.2 and will report back in a few hours/24 hours to see if my problems go away. 

 

I have a mixture of X90s (4x) P7s (3x) and M5s (2x).  Hopefully I'll be eliminating one of the P7s from ther network in the coming weeks.   

 

Hopefully TP Link can address this but for now I can only concur - avoid 1.1.3

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Re:Deco M5s Drop Off Repeatedly after Deco X90 Firmware Update
2022-11-07 22:19:58

  @Gatriel You'll be fine after the downgrade. I'm 2 days in after the downgrade and not a single drop-off of any of the M5's.

 

They need to adress this ASAP. Surprised there's been no comment from any tp-link folks.

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