Deco App keeps removing/deleting Network

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Deco App keeps removing/deleting Network

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco App keeps removing/deleting Network
Deco App keeps removing/deleting Network
2023-01-03 04:40:35
Tags: #Deco App
Model: Deco XE75 Pro  
Hardware Version: V2
Firmware Version:

The iOS Deco app keeps removing/deleting my network. And since it is the only way to administer the devices, it becomes rather difficult and frustrating to use...anyone else running into this issue...?

  2      
  2      
#1
Options
2 Reply
Re:Deco App keeps removing/deleting Network
2023-01-04 09:58:04

  @secdoc 

Thank you very much for the feedback.

I haven't seen another feedback so far and could you please help me submit the Deco APP log here:

How to submit Deco APP log

 

By the way, May I know who is your internet service provider and the model number of your cable modem?

Wait for your reply.

Best regards.

  0  
  0  
#2
Options
Re:Deco App keeps removing/deleting Network
2023-01-04 10:54:15

  @David-TP so at the moment I deleted the old iOS app because it was becoming to frustrating to use and downloaded and installed what appears to be the latest version (v3.2.6).Since updating the app I have not had any issues. As far as the modem information, The primary XE75Pro is connected to a firewall and not directly to the cable modem, in addition, it is in access point mode rather than routed mode.

  2  
  2  
#3
Options
icon

Accessibility Adjustments

icon RESET

Choose the right accessibility profile for you

OFF

Seizure Safe

Eliminates flashes and reduces color

OFF

Cognitive Disability

Assists with reading and focusing

OFF

Vision Impaired

Enhances the website's visuals

OFF

ADHD Friendly

More focus and fewer distractions

Content Adjustments

Adjust Scale

icon
100%
icon

Highlight Title

icon

Highlight Link

icon

Text Magnifier

icon

Readable Font

icon

Adjust Fontsize

icon
100%
icon

Align Center

icon

Adjust LineHeight

icon
100%
icon

Align Left

icon

Adjust LetterSpacing

icon
100%
icon

Align Right

icon

Color Adjustment

Low Saturate

icon

High Saturate

icon

Dark Contrast

icon

Light Contrast

icon

Set Text Colors

Monochrome

icon

Set Title Colors

High Contrast

icon

Set BackgroundColor

Orientation Adjustments

Muted

icon

Hide Images

icon

Read Mode

icon

Stop Animation

icon

Reading Mask

icon

Highlight Hover

icon

Big Black Cursor

mutedicon

Big White Cursor

icon

Hide Video/Audio

icon

Stop Video

icon

Stop Audio

icon

Hide Animation

icon

Reading Guide

icon

Useful Links