Deco X50 - Problem Remembering Guest SSID
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Hi everyone, I recently upgraded my deco from m5 to x50. Since the upgrade, I'm having difficulty setting up the Guest SSID. My main WIFI SSID is Family@Racoma and the guest is Guest@Racoma. The problem is if I disable and re-enable the guest wifi, it will not remember the last saved SSID (Guest@Racoma) and instead it will generate Family@Racoma_Guest. Enabling the guest WIFI from Google Assistant/Home will also trigger the bug. I'm running the latest firmware of deco x50.
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I personally am Running the POE version of the Deco X50 and I was not able to replicate the concern. Can you provide the following:
- Phone/Tablet make and model
- Phone/Tablet OS version
- Deco App version
- Current Firmware version
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I'm using Oneplus 5 OS version 10.0.1, Deco App version 3.2.13, firmware version 1.1. 0 build 20221102 rel 66085.
Here's the screen recording how to reproduce the bug.
https://drive.google.com/file/d/1Q_1L0FaIzkrf897Lp7d6HFQMnZEDNh79/view?usp=drivesdk
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Other minor bugs I've also noticed:
* Not only the Guest SSID the deco will not remember, also the security. It will go back to WPA2 instead, I already save the WPA2/WPA3 Personal.
* New device notification even that device is already connected to the router before.
* When I checked the notification about the new device, I cannot see it. It seems the log stuck and never update the list.
* Some devices appear offline even they are connected and functional. The online list just randomly tagging devices offline every few seconds.
* Speedtest by Ookla inside the deco app is gone.
This bugs I've encountered are not present on the older deco m5 before the upgrade.
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The speed Test was removed because, as I understand, the results were not reliable. I have heard design is considering adding it back once we can make sure the results are accurate.
the rest are being fielded to our engineering team and I will let you know when I have an update.
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Thank you very much. For me, the Ookla's Speedtest is more reliable than Deco lab's speedtest because I can set the server nearest to my location. Before the upgrade, I got exact speedtest result using Ookla based on my 600Mbps plan. The Deco lab speedtest, I only got 200 to 300Mbps. It's very useful feature especially if you don't have a computer or wired connection to do the speedtest.
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I reached out to the engineering team and they are going to contact you directly. Please look for an email from them.
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