Apple devices can't connect to 2.4GHz net - Win 10 computer and other devices can
I have an Apple iPhone SE (previous version) and an Apple iPad (6th gen), both iOS 16.3.1. Neither can connect to either Guest or Main 2.4GHz network. My Win 10 desktop computer can connect to the 2.4GHz networks, so this isn't the problem where the 2.4GHz net seems to randomly disappear that I've seen in these forums. My Roku also connects easily to the 2.4GHz network. The Apple devices both take the password, process for a while, then come back with "unable to join network." The Apples (as well as the desktop) can easily connect to the 5 GHz network at max speed. The desktop works fine over Ethernet, too.
What are the magical settings needed to get my Apple devices to connect to the 2.4GHz networks? Might be in the router settings, might be in the Apple settings, or a combination of both....
Thanks!