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m9 plus - cannot connect to internet following power outage

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m9 plus - cannot connect to internet following power outage

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
m9 plus - cannot connect to internet following power outage
m9 plus - cannot connect to internet following power outage
2023-03-07 14:43:53
Model: Deco M9 Plus  
Hardware Version: V2
Firmware Version: 1.5.6

I have a 3 unit network of deco m9 plus v2.8, all on firmware 1.5.6
following power failure of several days, i verified internet connection is good with a different router. power cycled main m9, but light again turns red. Next, attempted to create new network - pressed reset button, and status led pulses blue as expected. I create network in deco app, but then light turns from solid blue to red. i have tried 2 different deco units, same symptoms. how to proceed?

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Re:m9 plus - cannot connect to internet following power outage
2023-03-08 03:00:25

  @mmaypo 

Have you checked whether there is still an IPV4 address under Deco APP>More>Internet connection when Deco M9 plus was red?

If not, since the old router worked, it is suggested to clone the MAC address of the old router on Deco to see whether it helped:

How to Configure MAC Clone on Deco if Deco fails to connect to the internet

Best regards.

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