Cannot save changes after firmware update

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Cannot save changes after firmware update

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

CrashNoble

LV1

2023-03-19 05:14:24

Posts: 1

Helpful: 0

Solutions: 0

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Registered: 2023-03-19

Cannot save changes after firmware update

2023-03-19 05:14:24

Model: Deco X55

Hardware Version: V1

Firmware Version: Deco X55(US)_V1.6_1.2.0 Build 20230113

After updating I cannot save any changes for reserving IP's or port forwarding. When I try to add a port forward it says failed to save your settings please try again later and when I try to add a IP reservation it just shows me an X icon and doesn't update. All this is happening after I updated firmware.

3 Reply

David-TP

2023-03-20 10:04:54

Posts: 10179

Helpful: 1338

Solutions: 868

Stories: 9

Registered: 2020-04-14

Re:Cannot save changes after firmware update

2023-03-20 10:04:54

@CrashNoble

Hi, Could you please refer to this link to help me submit the APP log:

How to submit Deco APP log

Were you able to produce this issue every time?

If possible, It is suggested to edit the NAT forwarding and address reservation settings on the mobile 4G/5G data or a different network to see whether the same issue existed.

Please also restart the Deco system once to see whether it helped fix this issue.

Wait for your reply.

Best regards.

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