Can’t get through the setup

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Can’t get through the setup

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FuzzyJester

2023-04-22 05:56:10

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Registered: 2023-04-22

Can’t get through the setup

2023-04-22 05:56:10

Can't get through the setup on the app. Stuck at can't find your deco on X55 will not go to next page tried manually tried reset tried deleting app the reinstalling it tried another pod

1 Reply

David-TP

2023-04-23 03:08:18

Posts: 17317

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Registered: 2020-04-14

Re: Can’t get through the setup

2023-04-23 03:08:18

@FuzzyJester

Hi, here are some suggestions for your reference:

1 . Move the phone closer to the main Deco.

2. Make sure your phone has connected to the correct Deco Wi-Fi.

The default WiFi should be something like Deco_xxxx.(the last 4 letters of the MAC address)

3. Enable local network permission for Deco APP on the phone.

4. Turn off the mobile cellular network and VPN connection on the phone.

Wait for your reply.

best regards.

▶Check What's Currently Going on With Deco ▶Deco Wi-Fi Heatmap ready for Test! ▶Deco X50/X55_V1.3_1.3.1 Introduced Channel Selection, WiFi Access Control and WireGuard VPN ▶Deco BE65_V2_1.2.10 New Firmware with Enhanced Stability & Interference Resistance ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.

Can’t get through the setup

Can’t get through the setup

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