Archer AX55 V1 Firmware 1.2.2 Build 20230511 dropping internet daily
Received a notification of new firmware and updated to 1.2.2 Build 20230511 5 days ago. Since then we have had loss of internet at the router 4 times over 4 days. In my troubleshooting I noticed that when I tried to login to the router to check status, it presented the login, accepted pass but would never load the interface. Speeds are normal and ping to router is 1ms so seems the connection is good. The problem seems to be at the router itself.
Has anyone else had a similar issue with connections since upgrading to this firmware? It is the only change that has been made and never had this issue prior. I wanted to get some input prior to reverting the firmware.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
niabil wrote
@Kevin_Z Has anyone tried the latest update for Archer AX55 V1 Firmware 1.2.5 Build 20231025 rel.50143
Just want to know if there are any bugs before I do a Firmware update.
Thanks, niabil
@niabil You may wait until the reported disconnect issue is resolved.
- Copy Link
- Report Inappropriate Content
@Kevin_Z Don't upgrade to this version! DHCP issues...fails to lease IP's after half of the set lease time.
- Copy Link
- Report Inappropriate Content
Anything new here in this thread?
I have the same issue.
####################################################################
# Archer AX55 Pro System Log
# Time = 2023-11-03 00:07:19
# H-Ver = 1.0.0 ; S-Ver = 1.2.3 Build 20231103 rel.66045
# LAN: I = 192.168.0.1 ; M = 255.255.255.0 ; MAC = A8:42:A1:4D:0E:D0
# WAN: W = dhcp ; I = 0.0.0.0 ; M = 0.0.0.0 ; MAC = A8:42:A1:4D:0E:D1
# G = 0.0.0.0 ; D1 = 0.0.0.0 ; D2 = 0.0.0.0
# Clients connected: 11 ; WI-FI : 8
####################################################################
2023-11-03 00:02:55 led-controller[1109]: <6> 288051 Start to run WAN1_OFF
2023-11-03 00:02:54 led-controller[1109]: <6> 288051 Start to run WAN0_OFF
2023-11-03 00:02:54 led-controller[1109]: <6> 288051 Start to run LAN_ON
2023-11-03 00:01:56 led-controller[1109]: <6> 288051 Start to run WAN1_OFF
2023-11-03 00:01:56 led-controller[1109]: <6> 288051 Start to run WAN0_OFF
2023-11-03 00:01:56 led-controller[1109]: <6> 288051 Start to run LAN_ON
2023-11-03 00:01:51 led-controller[1109]: <6> 288051 Start to run STATUS_ON
2023-11-03 00:01:50 qos[14637]: <6> 259504 Service start
2023-11-03 00:01:43 qos[14637]: <6> 259502 Function enabled
2023-11-03 00:01:43 led-controller[1109]: <6> 288051 Start to run GENERAL
2023-11-03 00:01:33 traffic-stats[13510]: <6> 269504 Service start
2023-11-03 00:01:13 factory-reset[11660]: <6> 284504 Service start
2023-11-03 00:01:12 parental-control[11317]: <6> 229504 Service start
2023-11-03 00:01:12 parental-control[11317]: <6> 229502 Function enabled
2023-11-03 00:01:10 access-control[11081]: <6> 239504 Service start
2023-11-03 00:01:10 access-control[11081]: <6> 239503 Function disabled
2023-11-03 00:01:07 nat[10502]: <7> 211001 Flush conntrack
2023-11-03 00:01:07 nat[10502]: <6> 211502 Function enabled
2023-11-03 00:01:07 nat[10502]: <5> 211051 Create NAT chain succeeded
2023-11-03 00:01:05 nat[10502]: <6> 211501 Initialization succeeded
2023-11-03 00:01:04 nat[10502]: <6> 211501 Initialization succeeded
2023-11-03 00:01:03 basic-security[9949]: <6> 219504 Service start
2023-11-03 00:01:03 basic-security[9949]: <5> 219606 Flush conntrack table succeeded
2023-11-03 00:01:00 firewall[9174]: <6> 209504 Service start
2023-11-03 00:00:27 led-controller[1109]: <6> 288051 Start to run WIFI5G_ON
2023-11-03 00:00:27 led-controller[1109]: <6> 288051 Start to run WIFI2G_ON
2023-11-03 00:00:09 imb[2722]: <6> 218507 Daemon connection succeeded
2023-11-03 00:00:09 imb[2722]: <6> 218012 ARP Binding disabled
2023-11-03 00:00:09 imb[2722]: <6> 218506 Config interface initialization succeeded
2023-11-03 00:00:09 imb[2722]: <6> 218501 Initialization succeeded
2023-11-03 00:00:08 upnp[2541]: <6> 217504 Service start
2023-11-03 00:00:08 upnp[2541]: <6> 217505 Service stop
2023-11-03 00:00:06 remote-management[2161]: <6> 282505 Service stop
2023-11-03 00:00:05 dhcpc[1889]: <6> 210056 teardown and release
2023-11-03 00:00:04 dhcpc[1889]: <6> 210051 send discover with ip 0.0.0.0 and flags 80
2023-11-03 00:00:00 time-settings[1247]: <6> 279504 Service start
1970-01-01 00:00:34 led-controller[1109]: <6> 288051 Start to run STATUS_SAN
1970-01-01 00:00:33 led-controller[1109]: <6> 288504 Service start
- Copy Link
- Report Inappropriate Content
It seems I have found the source causing my internet drops,
.
I had AX12 connected to AX55 via cable and in EasyMesh mode.
Obviously, AX12 not only doesn't support the EasyMesh ethernet backhaul mode yet but even more - it ruins the internet connection of the main router when connected to main Mesh router via the ethernet cable too.
I disconnected the cable and I haven't seen the dropping internet issue anymore.
I thought the Easy mesh router similarly like a router in AP mode make sense only where the main router has the weak wifi signal but it still extends the wifi with the same network name. Meh. Silly me, or?
- Copy Link
- Report Inappropriate Content
I am experiencing this same issue - everyday internet drops out and is only fixed with a power reset on my router that has fiber supply connected directly to 2.5Gbps WAN and 1Gbps LAN connected to a AV1300 PLC device.
Is it possible that the PLC may be affecting the router?
Are there any solutions to this issue?
Router: [Archer AX55 Pro v1.0] [1.3.1 Build 20240426 rel.31941(4555)]
PLC: [TL-WPA8631P v4.0] [4.0.2 Build 20230825 Rel.53750]
Thank you
- Copy Link
- Report Inappropriate Content
Francis_Blac wrote
I am experiencing this same issue - everyday internet drops out and is only fixed with a power reset on my router that has fiber supply connected directly to 2.5Gbps WAN and 1Gbps LAN connected to a AV1300 PLC device.
Is it possible that the PLC may be affecting the router?
Are there any solutions to this issue?
Router: [Archer AX55 Pro v1.0] [1.3.1 Build 20240426 rel.31941(4555)]
PLC: [TL-WPA8631P v4.0] [4.0.2 Build 20230825 Rel.53750]
Thank you
@Francis_Blac You might encounter the same network loop as described by @ErikMih since WPA8631P doesn't support EasyMesh Ethernet Backhaul yet. You can try removing the cable between the AX55 Pro and the WPA8631P, then observe if the connection is stable.
- Copy Link
- Report Inappropriate Content
After much tinkering, I can confirm that the consistent daily internet drop-out issue is totally resolved by simply turning 'EasyMesh' off on the AX55 Pro router (It is still turned on within the PLC settings however, and the EasyMesh icon is still present on the PLC's status page).
Firmware installed is still: Archer AX55 Pro v1.0 [1.3.1 Build 20240426 rel.31941(4555)] and TL-WPA8631P v4.0 [4.0.2 Build 20230825 Rel.53750] as before.
https://community.tp-link.com/us/home/forum/topic/655846
- Copy Link
- Report Inappropriate Content
@Francis_Blac You might encounter the same network loop as described by @ErikMih since WPA8631P doesn't support EasyMesh Ethernet Backhaul yet. You can try removing the cable between the AX55 Pro and the WPA8631P, then observe if the connection is stable.
This cured the issue for at least 24 hours, however it returned either the next day or the day after. Thanks.
- Copy Link
- Report Inappropriate Content
@rdesign The router lost power after running out of power.UPS The router was restarted, there was no problem, only the Internet was not working. After that, the router was updated and installed, but it did not work either. The router was turned off for 10 hours. Another router was turned on, but the Wi-Fi does not open, only the power light appears.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 2
Views: 16392
Replies: 119
Voters 2
