@David-TP thanks, you are correct, that problem has been fixed!

  @David-TP hi David;

Well, checked this morning and home shield pro is not working again

same message "something has gone wrong, we are working to as fast as we can to fix it, blah blah blah"

I dont mind paying for a premium solution, but it needs to work most of the time, and this doesnt.

Any suggestions or any alternatives for me to try?

thanks