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Youtube blocked on certian devices

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Youtube blocked on certian devices

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Youtube blocked on certian devices
Youtube blocked on certian devices
2023-06-11 17:27:00 - last edited 2023-06-12 20:18:01
Tags: #Bandwidth Control/QoS #HomeShield #Parental Control
Model: Archer AXE95  
Hardware Version: V1
Firmware Version: 1.1.1

I just setup the router yesterday, Everything seems fine except YouTube will not connect on Roku devices, LG TV, and XBOX.  Youtube app connects fine on iPhones.  I haven't found any other apps acting this way (yet).  Any help would be appreciated.

 

Update, Can't connect on iphone either via web browser, message I get it "Safari can't open page because it couldn't establish a secure connection to the server"

 

 

 

Thank you..

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Re:Youtube blocked on certian devices-Solution
2023-06-12 19:56:45 - last edited 2023-06-12 20:18:09

  @scdreamin,

If you are first setting the router up, I would make sure that you are using the most up-to-date firmware. Otherwise, I would recommend taking a look at the Real Time Protection and Blocked Content(Parental Controls). Try disabling these features momentarily to see if the connection can then be made.

 

I would also recommend trying to change the DNS server of your network, as Google's 8.8.8.8 service may provide a more reliable connection to their platform.

 

Survey: Share Your Experience and Help Shape the Future of TP-Link Support How Does Your Smart Home Help You Save on Electricity? Check out Our Community Newsletter and Monthly Firmware Updates in our Knowledge Base
Contact Support or Join our Official Subreddits: r/tapo, r/tplink, r/omada_networks
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Re:Youtube blocked on certian devices-Solution
2023-06-12 19:56:45 - last edited 2023-06-12 20:18:09

  @scdreamin,

If you are first setting the router up, I would make sure that you are using the most up-to-date firmware. Otherwise, I would recommend taking a look at the Real Time Protection and Blocked Content(Parental Controls). Try disabling these features momentarily to see if the connection can then be made.

 

I would also recommend trying to change the DNS server of your network, as Google's 8.8.8.8 service may provide a more reliable connection to their platform.

 

Survey: Share Your Experience and Help Shape the Future of TP-Link Support How Does Your Smart Home Help You Save on Electricity? Check out Our Community Newsletter and Monthly Firmware Updates in our Knowledge Base
Contact Support or Join our Official Subreddits: r/tapo, r/tplink, r/omada_networks
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Re:Youtube blocked on certian devices
2023-06-12 20:17:51 - last edited 2023-06-12 20:18:11

  @Riley_S It was the DNS, I was using the OpenDNS family servers, I switched it back to my IPS's and I was able to access youtube.  Odd that it was just certiain devices and certian browsers..  but thanks..

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Tags

Bandwidth Control/QoS HomeShield Parental Control