Google Nest Camera won't connect

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Google Nest Camera won't connect

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Google Nest Camera won't connect
Google Nest Camera won't connect
2023-07-18 19:22:57
Model: Deco XE75  
Hardware Version:
Firmware Version:

I have 10 devices that connect to my new XE75 Mesh WiFi no problems. The ONLY products not connecting are my Google Nest Outdoor Camera and my Google Nest Doorbell Camera. I have NO idea why and the Google Tech was no help in resolving the issue. Any ideas on why the Nest systems aren't working?

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Re:Google Nest Camera won't connect
2023-07-19 07:36:50

  @Michael_Atlanta 

Hi, welcome to the community.

Would there be any error messages when Google Nest Cameras failed to connect Deco?

Here are some suggestions for your reference:

1. Turn off "fast roaming" and "beamforming" temporarily on the Deco APP>More>Advanced.

2. confirm the network security is on WPA2.

3. Temporarily disable 5Ghz on the main network, leave 2.4ghz only.

 

Wait for your reply.

best regards.

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