Forums

Stories

Knowledge Base

Home Network Community > Deco > instructions for connecting deco W5000 with existing router

< Deco

instructions for connecting deco W5000 with existing router

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

instructions for connecting deco W5000 with existing router

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

jim_robinson

LV1

2023-07-24 00:06:50

Posts: 2

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2023-07-24

instructions for connecting deco W5000 with existing router

2023-07-24 00:06:50

Tags:

I am unable to find insktructions for attaching and configuring Deco W5000 with an existing modem on the tplink website or in the deco app.

I also don't know how to determine the hardware or firmware versions without connecting the modem

2 Reply

David-TP

2023-07-25 03:12:30 - last edited 2023-07-25 03:15:00

Posts: 10091

Helpful: 1328

Solutions: 860

Stories: 9

Registered: 2020-04-14

Re:instructions for connecting deco W5000 with existing router

2023-07-25 03:12:30 - last edited 2023-07-25 03:15:00

@jim_robinson

Hi, welcome to the community.

Could you please help me double-check the model number since I only see Deco W6000 or Deco X5000?

Or can I have a picture of the product label on the Deco?

Wait for your reply.

Thank you very much.

Deco Monthly Recap- Check What's Currently Going on With Deco KidShield Test Recruitment, Share Your Ideas With us!

jim_robinson

LV1

2023-08-07 00:49:39

Posts: 2

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2023-07-24

Re:instructions for connecting deco W5000 with existing router

2023-08-07 00:49:39

@jim_robinson

Thank you for your interest. I have resolved my problems. I have expended several hours getting the deco W6000 configured as an Attachment Point.. The app provides only one way to configure the devices. Searchint the FAQ's was unhelpful as well. After two Chat sessions, I was able to attain the desired function.

Jim

jim_robinson

LV1

2023-07-24 00:06:50

Posts: 2

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2023-07-24

Information

Helpful: 0

Replies: 2

instructions for connecting deco W5000 with existing router

instructions for connecting deco W5000 with existing router

Information

Voters 0

Tags