W7200 reporting wrong MAC

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W7200 reporting wrong MAC

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W7200 reporting wrong MAC
W7200 reporting wrong MAC
2023-08-12 14:12:24
Model: Deco W7200  
Hardware Version: V2
Firmware Version: 1.2.2 Build 20230726 Rel. 68630

For some reason 

recently router is reporting incorrect, MAC address to modem, and it's only off by one digit. XX:XX:XX:XX:AE is reporting XX:XX:XX:XX:AF to modem. 

so modem is breaking connections 

cable company can't fix it on their end either.

 

any ideas what's wrong and how to fix it?

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Re:W7200 reporting wrong MAC
2023-08-14 07:08:46

  @Mr_Ed_WNC 

Hi, You might have a look at this link:

https://community.tp-link.com/en/business/forum/topic/200420. Though it was old, It did explain the relationship between WAN MAC address and the LAN MAC address on the Deco. So if you need to provide a MAC address to the cable provider, you could use the WAN MAC address-XX:XX:XX:XX:AF

Or you could manually put XX:XX:XX:XX:AF under MAC Clone:

a03eadb285b64ee0835f91c0d4820243

Thank you very much.

Best regards.

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