AX6000 reboots when on VPN and certain sites are opened

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AX6000 reboots when on VPN and certain sites are opened

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
AX6000 reboots when on VPN and certain sites are opened
AX6000 reboots when on VPN and certain sites are opened
2023-09-25 11:27:32
Model: Archer AX6000  
Hardware Version:
Firmware Version: 1.1.3 Build 20230906 rel.52177

This router is normally great, but this issue is 100% repeatable.

When I sign into Paloalto VPN Global Protect and do certain very specific things the router will reboot.  Every time.  For example, going to my Hotmail email, or clicking a calendar invite that opens Microsoft Teams, or going to a automotive forum.  Each of these things will log me in automatically, but so does my Outlook account and AutoCAD neither of which causes a reboot.

From my reading, this seems to be a common complaint with TP Link going back to at least the year 2000.  Replies to threads always include 'update frmware' or 'install this beta firmware'.  None seem to fix it.  We need a solution!

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