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X20 node solid yellow and blinking blue

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X20 node solid yellow and blinking blue

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
X20 node solid yellow and blinking blue
X20 node solid yellow and blinking blue
2023-11-10 22:47:30

I bought two new satellite nodes for my x20. One works fine. The other is just solid yellow then will blink blue for a while. Then as soon as I try to connect it to the main Deco it goes  back to solid yellow. It seems to cycle between solid yellow and blinking blue. I did reset it. This is my 5th node. 

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Re:X20 node solid yellow and blinking blue
2023-11-13 08:49:10

  @pbelardo 

Hi, Have you tried to switch the power adapter of this unit with another Deco X20, and plug it into another power socket to see whether there would be any difference?

Wait for your reply and best regards.

 

▶Deco BE11000/ BE63_V2.6_1.1.7 Ready for Test ▶Deco BE25_V1_1.0.17 Ready for Test! ▶Deco M5 Newly Introduced Advanced Parental Control Features Try to leave a Message if urgent help is required.
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#2
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Re:X20 node solid yellow and blinking blue
2023-11-14 00:36:26

  @David-TP no luck. I plugged it in exactly where I have another unit and tried that unit's plug too. It goes solid yellow, then blinking blue for about 5-6 blinks, then solid blue, then solid yellow. This repeats after a while. 

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#3
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Re:X20 node solid yellow and blinking blue
2023-11-15 07:44:03

  @pbelardo 

Hi, Thanks for the update.

In this way, I think you could contact the local support team to request for replacement.

https://www.tp-link.com/us/support/contact-technical-support/#Warranty-Support

Best regards.

▶Deco BE11000/ BE63_V2.6_1.1.7 Ready for Test ▶Deco BE25_V1_1.0.17 Ready for Test! ▶Deco M5 Newly Introduced Advanced Parental Control Features Try to leave a Message if urgent help is required.
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