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Bug: Initially Clicking Guest Network Shows a Different Page with 6GHZ setting for a Brief Moment

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Bug: Initially Clicking Guest Network Shows a Different Page with 6GHZ setting for a Brief Moment

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

myHomeNetwork

2023-12-21 03:59:35 - last edited 2023-12-21 04:05:33

Posts: 1

Helpful: 1

Solutions: 0

Stories: 0

Registered: 2023-12-14

Bug: Initially Clicking Guest Network Shows a Different Page with 6GHZ setting for a Brief Moment

2023-12-21 03:59:35 - last edited 2023-12-21 04:05:33

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Model: Archer AX73

Hardware Version: V1

Firmware Version: 1.3.5 Build 20230922 rel.71211(5553)

Steps to recreate:

Log into router locally
Click "Wireless" on header menu
Click "Guest Network"
Observe screen

Actual: For a brief moment (<1 second) you see an alternate settings page, before you see the normal settings page. This alternate screen shows a 6GHZ option on it and also second 5GHZ channel. You'll probably need to do a video screen recording and go back to watch it as it disappears quickly.

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Expected: You would not see the "alternate" page appear with 6GHZ as this router does not have 6GHZ. You should only see the regular screen below.

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1 Reply

Kevin_Z

2023-12-22 08:42:30

Posts: 21600

Helpful: 5049

Solutions: 2545

Stories: 21

Registered: 2018-12-24

Re:Bug: Initially Clicking Guest Network Shows a Different Page with 6GHZ setting for a Brief Moment

2023-12-22 08:42:30

@myHomeNetwork

I assume the AX73 firmware may share some specific parts of the firmware of those models that support 6GHz, and since it doesn't support 6GHz due to hardware or software limitations, it will only display as 2.4GHz and 5GHz on the web UI.

I have reported this issue to the engineering team, they will help confirm and ask for a fix if this is confirmed to be a firmware bug.

Thank you very much for your feedback. Appreciate it.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

Bug: Initially Clicking Guest Network Shows a Different Page with 6GHZ setting for a Brief Moment

Bug: Initially Clicking Guest Network Shows a Different Page with 6GHZ setting for a Brief Moment

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