Home Network Community > Deco > Windows 11 laptop wifi does not connect to the internet with Deco XE75 Pro
< Deco

Windows 11 laptop wifi does not connect to the internet with Deco XE75 Pro

Windows 11 laptop wifi does not connect to the internet with Deco XE75 Pro

Windows 11 laptop wifi does not connect to the internet with Deco XE75 Pro
Windows 11 laptop wifi does not connect to the internet with Deco XE75 Pro
2023-12-26 15:44:49
Model: Deco XE75 Pro  
Hardware Version:
Firmware Version:

My Windows 11 laptop is normally connected to a Deco M5 via wifi  without a problem. When I visited my son recently I wanted to connect to his Deco XE75 Pro network but that failed miserably. I connected but it did not connect to the internet" "no internet". My laptop showed all the correct network data in the network and internet settings panel. However, my son's app for the XE75 Pro on his iPhone did not show my laptop connection at all.

Very frustrating.

Connecting via Ethernet: no problem.

  1      
 
  1      
 
#1
Options
4 Reply
Re:Windows 11 laptop wifi does not connect to the internet with Deco XE75 Pro
2023-12-27 06:25:41

  @hapz 

Hi, Have you checked whether the wireless security on Deco XE75 Pro is set to WPA3?

It is suggested to keep it on WPA2 to see whether it helps.

Please also make sure the windows 11 laptop gets IP addresses via DHCP, not static IP.

Then please go to Deco APP>More>Block List to see if any device has been accidentally added here.

Wait for your reply and best regards.

Deco Monthly Recap- Check What's Currently Going on With Deco KidShield Test Recruitment, Share Your Ideas With us!
  0  
  0  
#2
Options
Re:Windows 11 laptop wifi does not connect to the internet with Deco XE75 Pro
2023-12-27 17:27:38
Only WPA2 was used. IP addresses on the laptop are not static. There is nothing blocked. Guest network did not work either. Phone hotspot had same problem.
  1  
  1  
#3
Options
Re:Windows 11 laptop wifi does not connect to the internet with Deco XE75 Pro
2023-12-29 01:48:39

  @hapz Having the same issues with other devices, not just windows.  Android too

  0  
  0  
#4
Options
Re:Windows 11 laptop wifi does not connect to the internet with Deco XE75 Pro
3 weeks ago - last edited 3 weeks ago

I have TP-Link Deco AXE5400 Tri-Band WiFi 6E and also  cannot connect to windows 11 the internet it connects fine to my local.

  0  
  0  
#5
Options

Information

Helpful: 1

Views: 357

Replies: 4

Related Articles
Windows 11 Laptop connecting to archer-c7/v3 brings down all WiFi connections
701 0
RE450 and Windows 11
678 0
WiFi will not allow certain WiFi Cameras to connect
5847 0
Ethernet cable from one Deco S4 (not main) to my laptop does not provide internet sevice!
1129 0
AC1900: Laptop does not see 5GHz Wifi
2046 0
Laptop Does Not See Powerline Network When Trying To Connect
1103 0
About Us
Press
Copyright © TP-Link USA Corporation. All rights reserved.