W 2400 not working after being unplugged

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W 2400 not working after being unplugged

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
W 2400 not working after being unplugged
W 2400 not working after being unplugged
2024-02-22 01:04:48
Model: Deco W2400  
Hardware Version: V20
Firmware Version: Na

Hi we just purchased this system to use as extenders with an existing router. When it's plugged in with Ethernet it works but as soon as we move either unit they stop. First question does one need to be plugged in via Ethernet to router? Why does the other go red after being moved 

 

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Re:W 2400 not working after being unplugged
2024-02-22 02:38:01

  @Tdubose 

HI, yes, the first main Deco has to be always connected to the front modem/router via an Ethernet cable.

Best regards.

 

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Re:W 2400 not working after being unplugged
2024-02-22 10:43:47

  @Tdubose The main Deco must be connected by cable to have access to Internet.
The satellite Deco can be connected by cable or by wifi to the main Deco.

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