Sengled hub connect to deco

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Sengled hub connect to deco

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Sengled hub connect to deco
Sengled hub connect to deco
2024-03-14 03:13:35
Model: Deco BE16000  
Hardware Version: V1
Firmware Version: Latest

Was upgrading from my wifi 6e nest pro system and had fully setup the 3 node system be16000. Literally everything else connected just fine except for the my sengled hub that connects via Ethernet. I literally tried everything I could think of such as resetting the hub the routers multiple ethernets. It shows it's connected however it won't recognize or cooperate to access the internet leaving all of my lights useless. Curious if anyone else has ran into this or discovered a fix before I return it. 

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Re:Sengled hub connect to deco
2024-03-15 03:51:21

  @Agentgymbo 

Hi, Did this issue start just after updating from Nest pro to Deco?

I did see an older post in Reddit about the same issue here:

https://www.reddit.com/r/smarthome/comments/1958qq1/anyone_elses_sengled_hubs_not_working/

Have you ever checked with Sengle support for more suggestions?

After viewing the replies in Reddit, I don't think the problem could be caused by Deco.

Thank you very much and best regards.

 

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