X55 latest firmware prevents 2.4ghz connections

X55 latest firmware prevents 2.4ghz connections

X55 latest firmware prevents 2.4ghz connections
X55 latest firmware prevents 2.4ghz connections
2024-06-24 02:21:45 - last edited 2024-06-24 02:23:02
Model: Deco X55  
Hardware Version:
Firmware Version:

I have a Deco X50 main router with a connected X55 (hardware version 1.26). I just updated the firmware for the X55 a few days ago, and ever since the update, all of my 2.4ghz only devices will no longer connect to the network. The 5ghz devices remain connected though. If I remove the X55 from the Deco network, all of those 2.4ghz devices regain connection to the network.

 

I have reset the X55, I have done the firmware recovery method, and every time I add the X55 back into the Deco network, the 2.4ghz devices simultaneously drop and will not reconnect even if I tell the devices to forget the network. If I look at the Deco app, it shows 5ghz devices connected to the X55, so it's not like it isn't completely broken.

 

When doing the firmware recovery, the X55 model is required to install the oldest version first before upgrading to a preferred version. I had tried 3 different versions of firmware, but none of them have corrected/reverted the issue. I believe the X55 is just toast at this point.

 

For the time being, I have removed the X55 from network so my devices can continue. Unfortunately I'm now limited to one "access point" which means some of my clients have a weaker signal.

 

Any thoughts?

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#1
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2 Reply
Re:X55 latest firmware prevents 2.4ghz connections
2024-07-18 08:12:01

  @Ecks17 

 

I know this was several weeks ago but we you able to get it to work? Could be that the x55 security is set to WPA3 and not working with the clients or possibly the other decos.

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#2
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Re:X55 latest firmware prevents 2.4ghz connections
2024-07-18 12:51:32

  @Loon926xx 

I did a full firmware reset (3rd time I did this) back to the first firmware version. Then I designated the X55 as the main router in the mesh. Originally I had an X50 as the router as this was provided to me for free by our fiber service, and later on I bought the X55 as an access point. I did the move because the latest firmware for X55 had more features than the x50. Once I made the X55 the router, I didn't have any issues with 2.4ghz devices. For some reason the device just didn't work properly as an AP after the most recent firmware.

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#3
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