<
Deco
Deco xe5300
Deco xe5300
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2024-09-02
2024-09-02 00:56:35
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2024-09-02
Deco xe5300
2024-09-02 00:56:35
Tags:
I keep getting the error that says Ethernet cable not connected. I've tried multiple cables in every port and every tower.
#1
Options
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Thread Manage
Announcement Manage
1 Reply
Posts: 12429
Helpful: 1715
Solutions: 1196
Stories: 9
Registered: 2020-04-14
Re:Deco xe5300
2024-09-03 02:56:35
Hi, could you refer to the product label on the Deco XE75 to check whether the hardware version is V1.6 or V2.6?
How to find the hardware version on a TP-Link device
Have you also checked the Ethernet port on the cable modem? The modem could also have a broken port.
-If the cable modem has been checked by the ISP already, it is also suggested to contact the local technical support to check for warranty:
https://www.tp-link.com/us/support/contact-technical-support/#Warranty-Support
Thank you very much and best regards.
▶Check What's Currently Going on With Deco
▶Deco Starts Supporting Changing Wireless Channels!
Deco BE85_1.1.1 Supports WireGuard VPN,Channel Selection and Matter
Deco BE65_V2_1.1.0 Supports WireGuard VPN, Channel Selection and More
▶Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience!
Try to leave a Message if urgent help is required.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#2
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2024-09-02
2024-09-02 00:56:35
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2024-09-02
Information
Helpful: 0
Views: 167
Replies: 1
Voters 0
No one has voted for it yet.
Tags
Report Inappropriate Content
Transfer Module
New message