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The usb cable is bad. How can I get a replacement since it is an odd configuration going into the adapter.
@Papacampbell Use the support site to see if you can get it replaced.
As DVair mentioned, you'll want to get in touch with our support team so they can determine warranty eligibility for your adapter. If you're in the United States, you can use the phone, live chat, or email options on our support page here.
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