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BE550 6Ghz network not showing on Windows

MEM115

2 weeks ago

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Registered: 2025-03-25

BE550 6Ghz network not showing on Windows

2 weeks ago

Tags: #Wi-Fi 6E

Model: Archer BE550

Hardware Version:

Firmware Version: 1.1.1 Build 20241230 rel.20267

I just got a new BE550 and i'm having a problem with the 6ghz network, and that feature was the reason i purchased this router.

I got two different pcs compatible with 6E, a laptop with the Mediatek MT7922 and a desktop that has integrated wifi with the RZ608 adapter. On both i have the same problem, the 6ghz network is not showing, tried different settings on both laptop and router and i can't make it work. Both have windows 11, everything is updated. I don't know what else to try.

The only other device i have with 6E is my Galaxy S23 and it works fine with 6ghz on it.

3 Reply

Carl

2 weeks ago

Posts: 3868

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Re:BE550 6Ghz network not showing on Windows

2 weeks ago

@MEM115

On the router is 6GHz enabled and is the SSID set for broadcast?

On the computers do they see any other 6 GHz networks in the area?

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MEM115

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2 weeks ago

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Re:BE550 6Ghz network not showing on Windows

2 weeks ago

@Carl Yes, 6Ghz is enabled and the SSID is set for broadcast, there are no other 6Ghz networks around me so i can't test it.

Yesterday i was able to connect to the 6Ghz network with the laptop but today when i turned it on again i got the problem again, could be a problem with the Mediatek drivers in both pcs? Or a Windows problem?

I contacted Asus (the laptop manufacturer) but the support wasn't helpful at all and Asrock (the motherboard manufacturer) didn't even respond.

apila22

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2 weeks ago

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Registered: 2025-02-27

Re:BE550 6Ghz network not showing on Windows

2 weeks ago

@MEM115

Archer defaults to 320 Mhz channel width on the 6 Ghz network which is only supported by WiFi 7. Lower it to 20/40/80/160 Mhz width to be compatible with WiFi 6e.

BE550 6Ghz network not showing on Windows

BE550 6Ghz network not showing on Windows

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