AX6000 V1 severe issues after update...
AX6000 V1 severe issues after update...
Firmware updatesaid successful , then froze router. Rebooted & now it keeps going offline. Try to check speed, goes offline. When anything changes, it goes offline. Even better, when it goes offline it then will no longer accept my password & then you cannot login via app or via web configuration page.
This is ridiculous, why break something that worked just fine when you haven't bothered to update this in a long time?
I have about had it with TP Link.
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Hi @DirtyBiker ,
Welcome to our community.
May I know if the router is working in Access Point mode? If yes, please change the Ethernet cable from the WAN port of the Archer AX6000 to the LAN port.
If it works in Wireless router mode, please try:
1) Connect a PC directly to your modem to verify if your ISP's Internet is stable.
2) Ensure the Ethernet cable connecting your modem to the Router is properly connected, and replace old wires with new ones.
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Hello@DirtyBiker ,
Thank you for getting back to me.
I will send you a beta firmware, please pay attention on Message.
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Hi @Joseph-TP,
The firmware update for Archer AX600v1 (US) 1.4.2 Build 20250603 rel.65464(5553) has been pulled from the downloads page. This does not usually bode well
.
Have there been any additional customer reports of problems with this update? My router seems to be fine so perhaps I am reading too much into this but I doubt it.
Also, when/if the update is reposted please elaborate on what specific changes have been implemented to "improve security" as stated in the release notes.
TP-Link should not assume that customers do not want or need to know or are not interested.
Full transparency is something TP-Link needs to adopt as SOP moving forward. Thank you.
Regards
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Hi@Genarro_6k ,
Thanks for your feedback.
For your confusion, please refer to: Archer AX6000 v1 Access Point Mode not working after firmware update to 1.4.2
If you are using Wireless Router mode, it will not affect you.
We appreciate your suggestions and we are always working hard to improve our service quality.
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@Genarro_6k except I'm using wireless router mode and whatever it is, it's affecting me. Freezes and won't accept my password any time it does. Then have to hard reboot just to get access. Pretty bad when the missus & I both are remote.
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Hello @DirtyBiker ,
Thank you for getting back to me.
Have you tried the beta firmware that I sent to you? Or you can refer to Archer AX6000 v1 Access Point Mode not working after firmware update to 1.4.2.
How do you access the router remotely? Via the App or Remote management feature?
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@DirtyBiker Thank you for that info. I get it, you cannot even attempt one of the recommended solutions - Murphy's Law! Why this would not have been thoroughly tested by the vendor with the router in AP mode prior to it's general release is beyond me.
Cheers
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@Joseph-TP I'm not confused. Not on this topic anyway. It's more like really perplexed.
By the way, while it's great that suggestions are appreciated, you have failed to address either of the questions or concerns posed regarding this update.
I do appreciate you are trying to be helpful here so I will attempt to clarify.
Was this update pulled from downloads for this issue alone or have there been any other problems reported with it?
Additional questions:
Should we expect to see the imminent general release of a revised update? Not beta.
What is the AX6000 router doing at 6A and 11P each day?
Is this never before witnessed activity somehow related to the security improvements?
Is there a guide for fully decoding the somewhat cryptic messages recorded in the system log?
For example:
2025-07-19 06:00:08 imb[27381]: <6> 218506 Config interface initialization succeeded
I need to know how to officially identify any and all system services that appear in the log.
And the meaning / translation of the (3) sequences of numbers ([27381]: <6> 218506) following the timestamp. Appearing before what I'll refer to as the informational part of the log entry. in this case "Config interface initialization succeeded".
Since this router does not provide comprehensive logging capabilities it would be best to fully comprehend what little information it does provide.
Please let me know if this is beyond the scope of your efforts. Thank you.
Kind regards
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Hello@Genarro_6k ,
Any progress on your router situation?
It seems that you want me to help you analyze the log content, right? This is indeed beyond my ability. Analyzing logs requires professional tools and professional personnel.
Have you contacted local support through a ticket before? You can ask whether you can escalate your case to the engineer to confirm the details.
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