AX6000 V1 severe issues after update...
AX6000 V1 severe issues after update...
Firmware updatesaid successful , then froze router. Rebooted & now it keeps going offline. Try to check speed, goes offline. When anything changes, it goes offline. Even better, when it goes offline it then will no longer accept my password & then you cannot login via app or via web configuration page.
This is ridiculous, why break something that worked just fine when you haven't bothered to update this in a long time?
I have about had it with TP Link.
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Are you a TP-Link employee @Joseph-TP?
Would you care to take a pass at the other questions posed in the post or shall I open a ticket for those as well?
Should we expect to see the imminent general release of a revised update? Not beta.!
What is the AX6000 router doing at 6A and 11P each day?
Is this never before witnessed activity somehow related to the "security improvements" ?
Thanks!
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Hello @Genarro_6k ,
Thank you for your inquiry.
Regarding firmware updates, we invite you to try out the beta firmware and provide us with your feedback on the experience. If you encounter any issues, this will help us refine the firmware.
Of course, you can also wait until the official firmware is released. It all depends on your needs.
Regarding the log information analysis you mentioned, it's beyond my scope of responsibility. Therefore, I recommend creating a ticket, attaching your logs and other details, which will be escalated to an engineer by your local support team.
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