Newer PTZ IP camera not recognized by Deco

Newer PTZ IP camera not recognized by Deco

Newer PTZ IP camera not recognized by Deco
Newer PTZ IP camera not recognized by Deco
2 weeks ago - last edited a week ago
Model: Deco XE5300  
Hardware Version: V2
Firmware Version: 1.2.14

Deco 5300 & 4900 network does not recognize newer IP PTZ camera(s).

 

Existing network contains (3) POE IP cameras:  non-PTZ [x 2], PTZ [x1], all of which work fine.

 

 

Plugging a fully configured Jennov 18x zoom PTZ directly into the DECO 5300 (ethernet cable), is not recognized.

 

Plugging a fully configured EverSec 18x zoom PTZ directly into the Deco, yields the same result.

 

[camera recieves power from a POE injector.

 

 

HOWEVER, pllugging a Apple Time Capsule (set to bridge mode) into the Deco, then plugging either of the cameras into the time capsule, each cameras is identified w/o any issues.

 

What difference is being made?  BETA firmware availabe that may help w/ this issue?

 

 

note:  the Deco is configured as an AP (bridge), w/ IP addresses being supplied by a cable modem w/ integrated router.

 

  

 

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#1
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Re:Newer PTZ IP camera not recognized by Deco
a week ago

  @--CK-- 

Hi, thank you very much for the feedback.

Have you tried to connect the PTZ cameras to the Ethernet ports on the satellite Deco? Would it be the same as when they are connected to the main Deco?

Have you ever configured static IP settings on the cameras?

 

Wait for your reply.

Best regards.

 

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#2
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