Deco Guest Network toggles off every time I reboot deco or power is interrupted.

Deco Guest Network toggles off every time I reboot deco or power is interrupted.

Deco Guest Network toggles off every time I reboot deco or power is interrupted.
Deco Guest Network toggles off every time I reboot deco or power is interrupted.
2025-09-30 03:07:29
Model: Deco BE63  
Hardware Version:
Firmware Version:

I have to manually go into the app and turn the guest network back on every time there is a power interruption or the Deco reboots. I noticed it because most of my appliances and non-computer devices are on that network.The main and IOT networks are fine. It's just the guest network that turns itself off. Because I don't want to constantly be toggling, the guest network back on, this bugmakes it impossible to use the automatic reboot function.

 

Deco app says the app and all the the Deco units are all up-to-date. 

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Re:Deco Guest Network toggles off every time I reboot deco or power is interrupted.
2025-09-30 06:30:25

  @Cbs 

 

First please access the Deco web UI by entering "tplinkdeco.net" in your browser. Navigate to Advanced > System > System Log, select "ALL" in the log type, and save the file to your local computer. Then follow the steps below making sure to attach the logs to the email. Also please take screenshots of all your VPN settings. 

 

I recommend sending an email to forumsupport.usa@tp-link.com with the following information:

 

Subject: [Forum Escalation][ID 843264] Deco Guest Network toggles off every time I reboot deco or power is interrupted.

Forum Nickname: [User Provided]

Thread URL: https://community.tp-link.com/us/home/forum/topic/843264

Model&Version: [User Provided]

Description: [User Provided]

Any Other Relevant Information (Logs, Config Files, Images, etc.): [User Provided]

 

 In the template above please fill in the areas that say [User Provided].  This will open a case with our engineering team, and they will work with you via email. 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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