Home Network CommunityWi-Fi Routers Cannot connect to USB drive attached to AXA5400
Wi-Fi Routers

Cannot connect to USB drive attached to AXA5400

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Cannot connect to USB drive attached to AXA5400

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Cannot connect to USB drive attached to AXA5400
Cannot connect to USB drive attached to AXA5400
2025-10-10 17:33:41
Model: Archer AXE5400  
Hardware Version:
Firmware Version:

I have just installed my AXE5400 Tri-Band 6E router and attached an external USB drive to it using a 3.0 USB Hub.  Only the one USB device is attached to the hub.  Initially the device showed up in my network as a media device and following some instructions I found on the Internet,  I signed on to the router and turned off Media sharing and turned on Secure Sharing.  Now there is no network device showing at all other than my router.  I thought I followed the instructions I found at "https://www.tp-link.com/us/support/faq/253/" correctly to get to my device - but it didn't work, but now I'm stuck.  I come seeking guidance as to what I did wrong.  The drive was there initally as a media device and when I tried to make changes to use as it is intended it dissappeared. What the heck did I do to mess this up, it should be so simple.   Thanks in advance for your help.

 

All advice and guidance is appreciated,

 

Joe

 

Windows 11 Pro Ver:25H2

32GB Installed

  0      
0
#1
Options
1 Reply
Re:Cannot connect to USB drive attached to AXA5400
2025-11-06 08:44:40

Hello @JoenTN ,

Welcome to our community.

 

Please ensure that the USB drive's partition format is compatible with the router's USB support. You can refer to the specifications page of your router on the official website to find out the supported formats.

It is recommended to use NTFS because this format has better compatibility and performance. For the macOS systems, you can use exFAT or HFS+.

The router does not guarantee compatibility with external hard drive enclosures, especially multi-bay ones. Compatibility may vary, and performance cannot be assured.

If you have another Hard Drive, please test it and check again.

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.
  0  
0
#2
Options

Information

Helpful: 0

Views: 278

Replies: 1