alexa app showing Snapshot Unavailable on doorbell device icon.

alexa app showing Snapshot Unavailable on doorbell device icon.

alexa app showing Snapshot Unavailable on doorbell device icon.
alexa app showing Snapshot Unavailable on doorbell device icon.
a week ago
Model: KD110  
Hardware Version: V4
Firmware Version: 2.3.26

Doorbell icon on alexa shows Snapshot Unavailable. Re-installed alexa and Tapo. Did a KD110 factory reset. Still states Snapshoot unavailble. Doorbell works but I can not view the camera from alexa, but I can from Tapo. Tapo says firmware on all devices are up to date

I have had the camera for about 2 years and It never did any of this.

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#1
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2 Reply
Re:alexa app showing Snapshot Unavailable on doorbell device icon.
a week ago
I forget to mention the routine I setup in alexa also stopped working
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#2
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Re:alexa app showing Snapshot Unavailable on doorbell device icon.
a week ago
Also, I am getting alerts to my phone
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#3
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