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Archer GE800 reset itself last night.

Archer GE800 reset itself last night.

Archer GE800 reset itself last night.
Archer GE800 reset itself last night.
Monday
Model: Archer GE800  
Hardware Version:
Firmware Version:

I've never had a TP-LINK router prior to this GE800 I got 5 months ago. Sometime last night it must have reset itself to factory default. Is this happening to anyone else? I've never had a router reset itself without any action from me. 

 

I have my router turn off and on every night, maybe this caused it? It shouldn't.

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#1
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5 Reply
Re:Archer GE800 reset itself last night.
Tuesday

Hello @Issaquah425, thank you for posting on the TP-Link Community.

 

How did you find the GE800 reset itself to factory default? Are the wireless SSIDs restored to their defaults, or is there any observation from the LED status?

f95d91532a63476e89e96372e3d449a9

Have you reconfigured it to connect back online now? What is the current firmware version?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router! Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:Archer GE800 reset itself last night.
Tuesday

  @Kevin_Z I woke up and saw that my phone was connected to wifi but no internet. I opened the wifi settings to find that it was connected to a generic tplink ssid. All my SSID were gone. 

 

I opened my tether app and it found a device....my router. 

 

I went ahead and reconfigured it later on thru the tether app with my old wifi ssid and password so my iot devices could reconnect. 

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#3
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Re:Archer GE800 reset itself last night.
Tuesday

@Issaquah425 

 

Thank you very much for the details, and I'm happy to hear you got it working well now.

 

I currently have no idea why that abnormal or unexpected behavior occurred, but I want to confirm whether you enabled auto-update on the GE800. I wonder if the GE800 detected a new firmware and there was a power outage, or if some other abnormality occurred during the auto-upgrade, which caused the device to reset itself to factory default.

 

BTW, what is the current firmware version of the GE800 now?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router! Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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Re:Archer GE800 reset itself last night.
Tuesday - last edited Tuesday

  @Kevin_Z 

 

Firmware. 1. 3.2. Build 20250929 rel. 49558

 

Maybe it failed to update like you mentioned? Then again I just checked and it says my firmware is up to date. 

 

Is that a new firmware? 

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#5
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Re:Archer GE800 reset itself last night.
Tuesday

@Issaquah425 

 

Yes. 1.3.2. Build 20250929 rel. 49558 is the latest official version.

 

You may monitor device connectivity for a longer period and let us know if you see any abnormal behavior.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router! Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#6
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