Existing Network Not Showing Up on Phone

Existing Network Not Showing Up on Phone

Existing Network Not Showing Up on Phone
Existing Network Not Showing Up on Phone
10 hours ago

I trying to edit the settings of my currently functioning network on my phone, but it does not show up on my phone. The app only shows initial startup. I have made sure that I am using the correct account and nothing I have tried has work. I am not sure what to do from here.

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#1
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2 Reply
Re:Existing Network Not Showing Up on Phone
8 hours ago

  @DDYT 

Hi, can I have the model number of your Deco?

Did you have any other TP-Link email ID?

Wait for your reply.

Best regards.

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#2
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Re:Existing Network Not Showing Up on Phone
8 hours ago - last edited 8 hours ago

  @David-TP It is a Deco S4R AC 1200. I checked my other email to be sure, and when I tried to do a password reset on the other email it said there was not an account under that email. I also tried the web portal for the Deco and when it asked for the password associated with the account it was the password for the account I am using.

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#3
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