Upgraded to BE1000 from M5, usage reports no longer work

a week ago

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Upgraded to BE1000 from M5, usage reports no longer work

a week ago

Model: Deco BE63

Hardware Version: V1

Firmware Version: 1.2.0

"Upgraded" from a B5 to BE1000 now reports no longer work, even after purchasing advanced reports. Is this a known issue?

1 Reply

Friday

Posts: 17214

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Registered: 2020-04-14

Re:Upgraded to BE1000 from M5, usage reports no longer work

Friday

Hi, welcome to the community.

Is the firmware on your Deco BE63 1.2.0 Build 20250718 Rel. 43949?

Please refer to this link to submit the Deco App log: How Do I Submit a Deco App Log?

(It is also highly appreciated if you could add some screenshots after tapping "Reports" on the Deco App.)

Thank you very much.

Best regards.