One laptop will connect to WiFi but with no internet, it will work thru phone hotspot

One laptop will connect to WiFi but with no internet, it will work thru phone hotspot

One laptop will connect to WiFi but with no internet, it will work thru phone hotspot
One laptop will connect to WiFi but with no internet, it will work thru phone hotspot
a week ago
Model: Deco BE63  
Hardware Version: V3
Firmware Version: 1.2.0

I have been using my laptop for 6 months with no issues. However, today it will not get on the internet. It will connect to the Deco but without internet. However, I can connect my phone to the Deco and then hot spot to my computer from my phone and the internet works fine. I have checked to make sure my computer is not blacklisted, which it is not. I've reinstalled windows eleven, which did not do anything. At this point, i'm stuck only able to connect to internet through a hotspot. If I connect my laptop directly to the deco, it connects.But without internet. Can anyone help me?

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Re:One laptop will connect to WiFi but with no internet, it will work thru phone hotspot
Friday

  @VanMorton 

Hi, welcome to the community.

Have you tried to update the wireless adapter on this laptop?

If we enable the Guest network with 2.4GHz only/WPA2 security, will the laptop connect to the Guest Network?

It is also recommended to test the latest 1.3.0 firmware here to see whether it helps:

Firmware 1.3.0 for Deco BE63/BE65/BE11000 V2/2.6 Adds DoH/DoT, Speed Limit, Internet Backup & More!

Wait for your reply.

Best regards.

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