Guest Network - No Internet
Greetings
I have 3 of these Deco units, the 2nd and 3rd are beyond an unamanaged switch. The Guest Network shows and folks can connect to it but they don't have Internet access. If I reboot the whole network, they do have Internet access but only for a bit and then its not there.
Regular network works just fine. Thoughts?
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Hi, welcome to the community.
Can I have the model number of the unmanaged switch?
Did the Guest network issue start recently?
Did the issue also happen when the clients are connected to the main Deco Guest network?
Wait for your reply.
Best regards.
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Hi. Thanks for the reply. There are actually 2 switches on the network, both TP Link and both unmanaged:
TL-SG105S-M2
TL-SX105
I've only noticed it recently but that's only cause I have had complaints from folks using the guest Network.
It seemed to happen on the main Deco unit as well.
Thanks!
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Hi, thanks for the update.
It's quite expected. The beta firmware hasn't mentioned any changes to the Guest network.
If the man Deco did the same, have you tried to disable the Guest network and manually restart the whole Mesh network, then enable the Guest network again?
By the way, do you set Deco BE65 into "Wireless router" or "Access Point" mode?
If there is no improvement, please send an email to the local technical support:https://www.tp-link.com/us/support/contact-technical-support/#E-mail-Support
And include the forum post here:https://community.tp-link.com/us/home/forum/topic/857546
(Please update here with the support ticket ID after submitting the email.)
Thank you very much.
Best regards.
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