BE85 frequent connection drops and wifi disconnects on 1.2.1
BE85 frequent connection drops and wifi disconnects on 1.2.1
Hi, I've had nothing but troubles after installing Deco BE85(US)_V2.6_1.2.1 Build 20250731. The wifi frequently hangs for a few seconds and then reconnects. I also see that the wifi disconnects all together and then it reconnects. I have 2 BE85 units connected over ethernet. I use Apple devices to connect to the wifi. I did a factory reset on both the router and the access point but the issue persists. I bought 2 Eero Max 7 units to test and i have no issues, so i know it's not the wiring. Has anyone else experienced the same issues and how did you resolve them. My only option is to roll back to 1.2.0 and see if this helps, but was wondering if anyone was able to isolate the issue in 1.2.1. Thank you!
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Thank you for the information. In an earlier version, I tried using IoT, but there were still some issues at that time.
At the moment, I have both MLO and IoT disabled. The network is now running entirely on wired connections per floor.
Unfortunately, MLO is not working optimally, which is why I decided to turn this feature off. Without MLO and IoT, the network performs reasonably well, but considering the price, I expected better performance.
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Hi, I saw the case # TKID260249429 has been forwarded to the senior engineer already, but there has been no reply on your side ever since.
If the issue still happens, could you please give an update to this email so the engineer can be informed.
Thank you very much for your understanding and support.
Best regards.
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The issue with firmware version 1.2.1 has not been resolved for me. I have already toggled MLO on and off, and I also connected all standard devices to the IoT network.
Downgrading the firmware has slightly improved the situation. As an advanced user (I work in IT myself), I can confidently say that this is a firmware-related issue.
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Thanks for the update. Could you please also update the support ticket as well, so that the senior engineer could also be aware of the progress?
I didn't have any suggestions now, but I do hope you could cooperate with the senior engineer to locate the root cause.
Thank you very much.
Best regards.
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