Solution What to do if Reported Traffic Usage Data in the Tether App is Unusually High
Hey Community,
We have received reports from users that the Traffic Usage Data in the Tether App shows abnormally high figures, even though that much data hasn't actually been used. Some users have resolved this anomaly by performing a hard reset.
Our teams have identified the cause of this abnormal behavior. Please review whether your router is among the affected models below, and refer to the available solution.
Applies to:
Archer BE230_V2
Archer BE400_V1
Archer BE550 Pro_V2
Archer BE9700_V1
Available Solution:
Our development team has provided the following beta firmware to address this unexpected behavior for the models that have already been reported. Please download and manually install the beta firmware for your router if you're experiencing this anomaly.
Before Upgrading
(1) It is always recommended to save a copy of the router's Backup Config file before upgrading or downgrading firmware.
(2) For instructions on how to upgrade your router's firmware, please see: How to Upgrade the Firmware on TP-Link Wi-Fi Routers?
| Model | Direct Download Link |
| Archer BE230_V2 | Archer BE230_V2_1.0.4 Build 260202(Beta Firmware) |
| Archer BE400_V1 | Archer BE400_V1_1.2.3 Build 20260306(Beta Firmware) |
| Archer BE550 Pro_V2/Archer BE9700_V1 | Archer BE550 Pro_V2/Archer BE9700_V1_1.0.7 Build 20260203(Beta Firmware) |
Note:
- There will be official firmware releases to address this behavior in the future. If you are not comfortable using beta firmware, please wait for the official release or contact our support teams for assistance.
- Pre-release and Beta firmware should be used at your own discretion. We cannot guarantee the functionality of features or technical support for Pre-Release or Beta Firmware.
Additional Information
As always, we value your feedback. If you happen to encounter any concerns during or after the router firmware upgrade, please feel free to comment below with the following information. Your input helps us continue to improve and provide the best possible products and support.
If your router is not among the models listed and is also experiencing abnormally high Traffic Usage Data:
- Please provide the specific model of the affected client device (e.g., model of your PC, smartphone, tablet).
- Please provide relevant screenshots of the Traffic Usage Data.
- Please provide the specific model, firmware, and hardware version of your router. For helpful instructions on where to find this information, please refer to the following:
Thank you for your continued support and for being part of our community!